Please note that if you go into your Account Settings and Deactivate your account, or click on the link to permanently delete your account, you have NOT cancelled your subscription.
Cancellations:
If a member would like to cancel they can do so at any time via their account. If the cancelation occurs more than 5 days after the monthly payment is processed, the purchaser will retain access for the remainder of that monthly period and the cancellation will be scheduled to process the day before the next scheduled payment. For annual subscriptions, a full refund will be issued if the cancelation occurs and a request for refund is received within 30 days of the annual payment. Any cancellations occurring after 30 days, will receive a prorated refund based on the number of months left in their annual subscription. For each month remaining, the member will be refunded $27.50.
Please note, that any subscription to The Professional Development Membership can be canceled at any time. All memberships will renew automatically based on your subscription plan.
Refunds:
In the event a purchaser is not satisfied with the Membership, he or she can request a full refund via email to customerservice@theautismhelper.com. The Autism Helper strives to respond to all refund emails within 24 business hours. The Autism Helper will issue a full refund within 14 days from the date of purchase, dependent upon the amount of content consumed by the purchaser. If more than 25% of the membership training content was consumed, no refund will be issued.
Please note, that any subscription to The Professional Development Membership can be canceled at any time. All memberships will renew automatically based on your subscription plan.
In the event The Autism Helper is unable to host the Membership for any reason, all associated costs and fees will be refunded to the purchasers. In the event that The Autism Helper must reschedule the start of the Membership and the new date is unsatisfactory to the purchaser, a full refund of costs and fees will be issued upon the purchaser’s request to customerservice@theautismhelper.com.
In the event The Autism Helper is unable to host a course for any reason, all associated costs and fees will be refunded to the purchasers. In the event that The Autism Helper must reschedule the start of a course and the new date is unsatisfactory to the purchaser, a full refund of costs and fees will be issued upon the purchaser’s request to customerservice@theautismhelper.com.