Help with printing my digital download from TAH store
This article will help you successfully print your TAH resources.
Here are a few things to try:
Save: Make sure you save the file before printing. Don’t print from your download folder or preview. Sometimes files can get corrupted if you open from a download version. Save the file to your computer before opening.
Adjust Printer Options: This will usually solve any issues. Some printers may automatically select the wrong size when printing and will crop off part of the pages or the pages may look unaligned. When you print, please make sure to select scale to print, shrink oversize pages, or print entire page. The options are worded differently on different printers. This will also solve any issues if your printer tells you that you need legal-size paper. All of our products are to be printed on 8.5X11 paper (regular computer paper), not the long-size paper (11X13).
Update Adobe: If you are using Adobe, you may have an outdated version of Adobe which may be causing issues.
Every product we sell can (and has!) been printed on both Macs and PCs successfully and following these steps will handle any printer issues!
These steps should resolve the problem. If you continue to experience difficulty, please email customerservice@theautismhelper.com with a screenshot of the error message, and our team will be happy to assist you further.